How to Maintain a Brick-and-mortar Store

Jake Michaels
July 31, 2020
1:00 am

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poc machine at the grocery store

Nowadays, online shops are all the rage. The convenience and the accessibility are second to none. With that said, nothing can replace physical stores. Customers don’t have to pay or wait for the delivery. They also don’t have to hope and pray that the clothes or shoes they order fit. At a brick-and-mortar shop, they can try it on.

On the other hand, physical stores require maintenance that online ones don’t. Here’s how you can keep your store in top shape:

Sanitation

Everything in the business premises requires sanitation. Bathrrom and septic tank cleaning may not be fun, but they are necessary. The good news is that you can always hire other people to do the job for you. The important thing is that you don’t avoid it. Otherwise, it may not only ruin a business’ reputation but also violate health codes.

Because health inspections can occur at any time, it’s crucial to maintain cleanliness around the clock. It’s particularly important for restaurants and other businesses that deal with food. You don’t want to be shut down, even for a day. You’ll lose a day worth of profit and it can lower people’s opinion of your business.

Health codes vary per state. If you’ve just expanded to a new area, you should remember that what’s fine in one state may be a violation in another. You can ensure that your business passes the regulations by consulting the Food and Drug Administration’s site.

Decoration

It may seem unimportant or shallow but tasteful decorations go a long way when it comes to retail. It can help attract new customers and maintain old ones. The right decor can also set your business apart from competitors. On top of that, it can even improve your reputation.

Whether you sell a product or offer a service, you can use decorations to your benefit. Your store is your business’ physical representation. It should embody what your brand stands for. For example, if you operate a spa, it should look like a place where people want to relax. You should go for muted colors and comfortable seats. If you sell gardening tools and plants, it should look vibrant. The store must get a lot of natural light, or at least be well-lit.

You can also use social media to your advantage. In a time when people take photos of their every step, beauty is a priority. If your business has been deemed as “Instagram worthy”, you can get free marketing. Because customers like to capture aesthetically pleasing shots while displaying their location. You can achieve this by having a consistent theme. It can be retro, modern, or colorful. Either way, it can instantly set your place apart from others.

Machinery

No matter what you sell, you’re bound to use some kind of machinery. It can come in the form of computers or espresso machines. No matter what it is, it must be maintained to keep the business going.

Because it can be overwhelming to keep track of it all, you can keep a checklist to make things easier. At least once every month, you should inspect all the machines. Maybe your computers have been infected by viruses. It may be affecting your staff members’ overall productivity. Perhaps the salon equipment is in need of a repair. It could be influencing the results of the hair treatments.

Every type of equipment or machine requires some sort of maintenance every once in a while. You should follow the instructions in the manual. If not, it may result in costly repairs or even replacements.

Security

installed security camera

Thieves are getting smarter every day. On the bright side, security systems are also improving. Even if you haven’t experienced any theft yet, it’s crucial to keep criminals guessing. If you have a predictable security system, it would make it easier and faster for robbers and thieves.

Consider getting a smart security system. They boast features like motion sensors, night vision, and Wi-Fi support. It makes it easier to catch thieves in the act or, at least, identify them.

You should also set up a rotating schedule to change all the passwords. This includes your business Wi-Fi, the computers, and especially the vault. Like equipment, security needs updating as well.

Despite the rise of online stores, physical shops are still here to stay. They may cost more to maintain, but they are also irreplaceable. When people want to sate their cravings or rush for instant gratification, they come to brick-and-mortar stores, not virtual ones.

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